Mitsubishi MSZ-GX12NL 12,000 BTU vs Fujitsu Airstage Altair 500 12,000 BTU

Mitsubishi MSZ-GX12NL 12,000 BTUSeries photo

Mitsubishi Electric

Mitsubishi MSZ-GX12NL 12,000 BTU

~$2,511

vs
Fujitsu Airstage Altair 500 12,000 BTUSeries photo

Fujitsu General

Fujitsu Airstage Altair 500 12,000 BTU

~$1,687

Quick take: The Fujitsu Airstage Altair 500 12,000 BTU costs $824 less; the Mitsubishi MSZ-GX12NL 12,000 BTU is genuine cold-climate hardware (rated to -5°F) while the Fujitsu Airstage Altair is better kept to milder winters; the Mitsubishi MSZ-GX12NL is the more efficient unit (25.6 SEER2).

SpecMitsubishi MSZ-GX12NL 12,000 BTUFujitsu Airstage Altair 500 12,000 BTU
Price~$2,511~$1,687
TypeSingle-ZoneSingle-Zone
Capacity12k BTU12k BTU
Coverage~500 sq ft~480 sq ft
SEER2 (cooling)25.624
HSPF2 (heating)10.710.5
Low-Ambient Heatingto -5°Fto 5°F
Max heat at 5°F (NEEP)10,100 BTU8,500 BTU
Heat kept at 5°F70% of rated61% of rated
RefrigerantR-454BR-32
ZonesSingle zoneSingle zone
Voltage230V208/230V
WiFi ControlBuilt-inOptional / none
InstallLicensed-contractor install, like the GL before it: registration plus a licensed install is what turns the 5/7-year warranty into 10 years. The system allows up to 65 ft of line set and 40 ft of vertical rise, so most single-room layouts fit.Fujitsu's 10-year term needs registration within 60 days and the 12-year term needs an Elite contractor, so plan on a professional install. Lineset is 1/4" x 3/8". R-32 is a mildly flammable (A2L) refrigerant; use an installer trained for it. A 1/4 and 3/8 inch install package is the expected kit.
Warranty5-year parts / 7-year compressor standard; 10 years parts and compressor when installed by a licensed contractor and registered; 12 years via a Mitsubishi Diamond Contractor installation and registration.5-year parts / 7-year compressor base; 10 years parts and compressor when registered within 60 days; 12 years through a Fujitsu Elite contractor install.

Pros & cons

Mitsubishi MSZ-GX12NL 12,000 BTU

  • ✓25.6 SEER2 beats the GL12's 23.1 with the same 10.7 HSPF2
  • ✓Wi-Fi built into the head; the GL needed a Kumo Cloud adapter or a third-party controller
  • ✓Quiet indoor unit, rated as low as 19 dB(A) on its lowest fan speed
  • ✓Same head pairs with the MUZ-GX12NLHZ hyper-heat outdoor unit if you need winter capacity
  • ✓Up to 65 ft of line set and 40 ft of rise for awkward head placements
  • ✓10-year parts and compressor coverage with a licensed install and registration
  • ✗Only 10,100 BTU at 5°F per NEEP, about 70% of its 47°F rating; not primary heat in a cold climate
  • ✗About $2,500 for the system, close to $1,000 above the GL12's closeout price
  • ✗Easy to mix up with the hyper-heat MUZ-GX12NLHZ; check the outdoor model number on any quote
  • ✗R-454B (A2L) installs need an installer trained and equipped for it

Fujitsu Airstage Altair 500 12,000 BTU

  • ✓24 SEER2 at about $1,700 is good value for the brand
  • ✓ENERGY STAR listed per retailer
  • ✓Same Fujitsu warranty ladder as the XLTH line
  • ✗Heating floor of 5°F is not for cold-climate primary heat
  • ✗Wi-Fi needs an accessory
  • ✗10.5 HSPF2 is modest