~$3,350approximate retailer price at last check, equipment only
BTU/h
27k
Volts
230
Zones
2
SEER2
25
HSPF2
9.5
Heats to
-13°F
Refrig.
R-454B
Covers
1,250 ft²
Wi-Fi
Built in
Best forTwo large rooms where each needs an 18k head and the buyer wants a long registered compressor warranty at a low price.
Overview
ACiQ is a dealer house brand, and this is its 2-zone Standard series: a 27,000 BTU condenser with two 18k wall heads for about $3,350. The AHRI record for the non-ducted combination is 25.0 SEER2 and 9.5 HSPF2, and the unit is rated to heat down to -13°F. NEEP lists 19,000 BTU/h at 5°F from a 27,000 BTU/h rating, about 70%. Two 18k heads total 36,000 BTU on a 27,000 BTU condenser, a connection ratio of 133%, so each head will deliver less than its nameplate when both are calling. The same ES-27Z condenser hardware is also certified under the 1HVAC, DIYCOOL and PolarWave names, so shop by model number. The long registered warranty is the draw at this price.
12-year compressor warranty
Two 18k heads, about $3,350
Per-head precharged linesets
Cold-weather output
At 5°F it still makes 70% of its rated heat, according to the certified NEEP listing for this pairing. ACiQ rates it to keep running down to -13°F.
COP at 5°F
2
Refrigerant
R-454B
AHRI cert.
216032379
ENERGY STAR cold climate
Yes
Pairing: ES-27Z-M4C with non-ducted heads. Checked October 8, 2026 on NEEP's ccASHP list; a different head or condenser posts different numbers.
Strengths and catches
Strengths
+25.0 SEER2 on the AHRI non-ducted combination
+12-year compressor / 7-year parts with registration
+Per-head precharged linesets in five lengths
+Wi-Fi capable heads with ACiQ app, Alexa and Google support
Catches
−Holds about 70% of rated heat at 5°F and is rated only to -13°F
−Heads total 133% of the condenser's capacity
−HSPF2 of 9.5 is modest next to the 25.0 SEER2
−House brand with its hardware shared across several labels, so parts and service go through the selling dealer
Questions buyers ask
What are the heads on this ACiQ 2-zone?+
Two 18k heads on a 27,000 BTU condenser. It suits two large rooms or open areas rather than small bedrooms.
How does it heat at 5°F?+
NEEP lists 27,000 BTU at 47°F and 19,000 BTU at 5°F, about 70%, with COP 2.0. The maker rates it to -13°F and it is ENERGY STAR cold climate listed. SEER2 is 25.0 and HSPF2 9.5.
Does the 12-year compressor warranty have conditions?+
Yes. The 12-year compressor and 7-year parts terms apply only with online registration, and the system is sold for licensed installation.
Can I DIY this ACiQ?+
No, it is a licensed-installer job. Each head has its own precharged R-454B lineset in 15, 25, 30, 35 or 50 ft lengths, but flared connections and a vacuum pull are needed.