Is it wise to buy a discontinued platform?+
Eyes open, maybe: this is a legacy R-410A Halcyon design being replaced by the R-32 Airstage line, so parts will get gradually harder to source over its life. The case for it is a proven DC twin-rotary compressor with a strong installer reliability reputation and a condenser street price around $2,200-2,600 that undercuts Mitsubishi equivalents — a fair trade if your installer supports it.
Can I buy it online and keep the warranty?+
No — Fujitsu explicitly does not warranty online-purchased equipment. The up-to-10-year parts and compressor coverage only exists through a registered installing dealer, which makes this a dealer-channel purchase, full stop.
What head configurations does it support?+
It flexes across 2 or 3 zones with wall, floor-console, or concealed slim-duct RLF heads, as long as total connected capacity lands between 14,000 and 27,000 BTU and each zone's line set stays within Fujitsu's length budget. Each zone gets independent temperature control from its own head.
How does it handle winter?+
Rated heating reaches only about 5°F with no hyper-heat option at this size, so it belongs in moderate climates. Its 18 SEER / 9.5 HSPF ratings are pre-SEER2 numbers from its generation — respectable then, mid-pack now.
Does it have app control?+
Only via the optional FGLair WiFi adapter, purchased per head. As with any multi, also remember the structural caveat: one condenser failure takes down every connected room.